Privacy

TrilliumTraining.com is concerned about your right to privacy while accessing and using TrilliumTraining.com.

The security of the information you provide to TrilliumTraining.com is important to us. We use encryption software, and other security measures to protect the loss, misuse, and alteration of sensitive information under our control. We use Secure Socket Layers (SSL) to encrypt sensitive data you send to us. Access to our site is password protected. A high-strength firewall protects our database from outsiders.

Please take the opportunity to review our Privacy Policy that follows:

At TrilliumTraining.com we recognize that our members are concerned about the privacy of the information that we collect from our members and our plans for using this information. TrilliumTraining.com collects personally identifiable information (name, e-mail address, etc.) and/or demographic data (city, postal code, zip code, school and company names, interests, etc.) that you submit when you do the following:

1) Register for our services; 
2) Complete a survey; or 
3) Send us an e-mail. 
4) Communicate with us by other methods such as telephone, chat, video conferencing or other communication tools or third-party software.

We may use this information to process and maintain your account, compile demographic statistics about our users, and display to you information and advertisements that match your interests and profile. We will never sell your personal information to any company for any reason.

1. COLLECTION OF INFORMATION

When you register as an instructor/administrator/manager/student, we ask for your name, e-mail address and other profile information. When instructor/administrator/managers register a student, we ask for their student’s name, e-mail address, and other profile information. We may request additional profile information for optional online surveys and identification verification.

When you register as a student, or when a instructor/administrator/manager adds a student, we ask for credit card and billing information. That information remains secure and inaccessible to TrilliumTraining.com. For that reason, when you change your plan type or add a new student, credit card information must be resubmitted, unless alternative arrangements are made with your specific organization. Credit card information can be submitted online during online registration. Alternatively, credit card information can be provided to an TrilliumTraining.com or Linkonlearning Inc. representative when registering by fax or phone at a valid listed number in the contact us page. It is a good practice to know the valid TrilliumTraining.com and Linkonlearning Inc. phone numbers, and to hang-up and call-in to ensure that you are speaking with a legitimate representative. In these cases, the credit card information is entered into the system on behalf of the client and the information secured and made inaccessible.

In the course of using our website, we log certain information, including your IP address, the browser you are using, and the previous URL you were visiting. TrilliumTraining.com uses IP addresses (random numbers assigned to individual computers) to help administer our website and anonymously track content preferences and traffic patterns. We also use your IP address to help diagnose problems with our server and to administer our website.

We use cookies (small text files transferred from our website to your hard drive) to recognize repeat users, track usage behaviour, and facilitate your access to and use of our site. Cookies do not damage files or allow anyone to access your personally identifiable information—they simply allow us to tailor information and advertisements to make your visits more enjoyable and meaningful.

If you send us correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities on the website, we may store such information so that we can serve you better.

2. USE OF YOUR INFORMATION

We use profile information to improve our marketing and promotional efforts, review website usage, and improve our website's content, offerings, and layout.

We may use profile information for market research purposes and to generate aggregate reports on students' interests and behaviours. We will not identify specific individuals in reports.

With your prior approval, we may use the information we collect to occasionally notify you about new offerings from TrilliumTraining.com and special offers we think you will find useful. If you would rather not receive such notices, please contact us at info@TrilliumTraining.com.

We use your e-mail address and, in some situations, your mailing address or your phone or fax number to contact you when necessary. (For example, an agent of TrilliumTraining.com may contact you to ensure you are satisfied with the service or to update your account.)

In the absence of a special relationship, we do not pass on your profile information to any third party. Certain information, such as your password or credit card number, is not disclosed.

We may disclose user information in special cases, for example, when we have reason to believe it is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interfering with (either intentionally or unintentionally) TrilliumTraining.com’s rights or property, other TrilliumTraining.com users, or anyone who could be harmed by such activities. We may disclose user information when we believe, in good faith, that the law requires it.

3. NOTIFICATION OF CHANGES

If at some point there is a change to our information usage practices that affects your personal or identifiable information, we will notify you by e-mail of the relevant changes. At the time of that message, you will be able to opt out of this information usage by sending an e-mail message to info@TrilliumTraining.com. You should periodically check our posted privacy statement for changes.

4. CONTROL OF PASSWORDS

You are required to control your password as described in the TrilliumTraining.com Terms of Use Agreement.

If you have forgotten your password, please contact us at support@TrilliumTraining.com. Your password will be e-mailed to you shortly thereafter.

TrilliumTraining.com will never ask for your password in an unsolicited phone call or e-mail.

5. SECURITY

The security of the information you provide to TrilliumTraining.com is important to us. We use encryption software, and other security measures to protect the loss, misuse, and alteration of sensitive information under our control. We use Secure Socket Layers (SSL) to encrypt sensitive data you send to us. Access to our site is password protected. A high-strength firewall protects our database from outsiders.

TrilliumTraining.com's site includes banner links to other sites from our sponsors, and when you choose to visit those sites, we are not responsible for their privacy policies or actions, and you should review the privacy policies of these parties when supplying personally identifiable information to them.

6. CONSENT

By using our website, you consent to the collection and use of the above-described information by TrilliumTraining.com.

7. OTHER

This site may contain links to other websites; TrilliumTraining.com is not responsible for the privacy practices or the content of these sites. You have the option to change or modify information previously provided by revising your member profile online or by contacting us via e-mail at support@TrilliumTraining.com.

8. DELETION OF YOUR INFORMATION

If you decide that you no longer want to receive e-mail or information from TrilliumTraining.com you may contact us at:

TrilliumTraining.com @
VINJO Investments Inc. 
1067 Nellie Little Crescent,  
Newmarket, Ontario Canada L3X 3E3 
Attention: Registration Dept. 
E-mail: info@TrilliumTraining.com 
1-888-733-6888 (Canada) 
1-888-898-7041 (FAX) 
Deletion of your information will usually take four to six weeks.

9. ADDITIONAL INFORMATION

TrilliumTraining.com reserves the right to alter our Privacy Policy as business needs require. Any changes will be posted to our website in a timely manner. This statement and the policies outlined here are not intended to and do not give you any contractual or other legal rights.

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